Odd Hue Support
Need help with Odd Hue? Contact us or try the troubleshooting steps below.
When contacting support, please include your device model, iOS or Android version, Odd Hue app version, and a short description of what happened. A screenshot is helpful when available.
Game progress and records
Scores, recent runs, and preferences are stored locally on your device. They may be removed if you uninstall the app, clear its storage, or use Reset Records. Odd Hue does not currently synchronize records between devices.
Sound or haptics are not working
- Open Options and confirm that Sound and Haptics are enabled.
- Check your device volume, silent mode, and system haptic settings.
- Close and reopen Odd Hue after changing system settings.
Ads are unavailable
Ad availability can vary by region, network connection, consent status, and inventory. If an ad does not load, you can continue playing and try again later.
Sharing a score does not work
Confirm that a compatible sharing app is installed and that your device has enough available storage to create the score-card image. Restarting the app may resolve a temporary sharing issue.
Privacy
Read the Odd Hue Privacy Policy for information about local records, analytics, diagnostics, advertising, and your choices.
Response time
We aim to respond to support requests within three business days.